Charlotte
Laurent.
Chief Operating Officer & Head of Global Education
FranceTurning specialist knowledge into well-structured learning experiences and dependable programme delivery.
Explore the profileCharlotte Laurent leads the team’s day-to-day operations and the delivery of its financial education programmes. Her work combines education project management, curriculum development and cross-functional coordination, making specialist research accessible to audiences with different levels of knowledge.
She balances teaching quality, project schedules and the participant experience. Across multi-party collaborations, she establishes clear objectives, assigns responsibilities and resolves delivery issues through practical processes and close attention to detail.
For Charlotte, a well-run event is only one part of effective education. She focuses on whether participants leave with clear, useful knowledge and an understanding of its limits, and uses their feedback to improve both programme content and delivery.
Role within the team
Charlotte reports to Victoria Bennett and turns the team’s strategy into education and operating plans. She coordinates research inputs, teaching schedules and event participation with Lukas Weber and Adrian Chen, and oversees course development, event delivery, partnership coordination and participant support.
A defined role.
A considered contribution.
- 01
Operational planning & delivery
Manage annual operating plans, project budgets, staffing coordination and delivery across online talks, in-person forums, corporate training and course programmes.
- 02
Curriculum & learning pathways
Develop structured courses that translate research into learning material suited to participants’ different starting points.
- 03
Quality & consistency
Maintain processes for speaker preparation, content review and event organisation, keeping programme communications consistent with what is delivered.
- 04
Experience & improvement
Design discussion agendas and interactive sessions, oversee participant support and use post-programme feedback to improve the learning experience.
Ideas for
the conversation.
Forum moderation, guest interviews and educational discussions that bring research specialists, industry participants and audiences into a useful exchange.
- Financial education and learning design
- Forum moderation and guest conversations
- Making specialist research accessible